Frequently asked questions
Q – Where can I buy Wrapmaster® Home dispensers?
A – Wrapmaster® Home is only available to purchase via the Wrapmaster® Home E-Shop. We are working on other distribution outlets. If you are a supplier or broker interested in selling Wrapmaster® Home in the USA, please contact our customer service team at firstname.lastname@example.org
Q – Do you sell kitchen wraps for the Wrapmaster® Home dispenser?
A – Wrapmaster® Home Dispensers can be used with national or store-brand plastic wrap, foil, wax or baking paper 250ft or less with a cardboard or plastic core. Wrapmaster® Home dispensers come with adaptors to fit a wide variety of 12in / 30cm wide kitchen wraps.
Q – What is the maximum length of kitchen wrap that you can use in a Wrapmaster® Home dispenser?
A – The maximum roll length that can be used in a Wrapmaster® Home dispenser is 250ft
Q – How do I use a Wrapmaster® Home dispenser?
A – Please refer to our Wrapmaster® Home video or our user instructions
Q – Does the Wrapmaster® Home come with a warranty?
A – Yes, the Wrapmaster® Home has a warranty of one year from purchase. Please see warranty details.
Q – Do you sell spare parts for the Wrapmaster® Home dispenser?
A – We don’t sell spare parts for the Wrapmaster® Home dispenser. If you have purchased the dispenser within the last year, have proof of purchase, and the dispenser has developed a fault please refer to our warranty details insert link and contact our customer service team at email@example.com or by calling 800-257-8388.
Q – Can you use kitchen wrap in the Wrapmaster® Home dispenser that doesn’t have a cardboard or plastic core?
A – We don’t recommend the use of kitchen wraps that do not have a cardboard or plastic core in the Wrapmaster® Home dispenser.
Q – How do I contact the customer service team?
A – Our customer service team operate between 8.30am and 5pm, Monday through Friday. They can be contacted at firstname.lastname@example.org, by completing our online form inset link or by calling 800-257-8388
Q – Do you sell products for professional kitchens?
A – The Wrapmaster® Home dispenser is designed for home use. However, our professional division do have a range of Wrapmaster® dispensers and kitchen wraps in 12in / 18in widths for sale. Please visit shopusa.wrapmaster.global/ordering